Frequently Asked Questions
Hair Extensions
What types of extensions do you offer?
Answer: Tape-ins and butterfly wefts are the most popular, but I may recommend other methods based on your hair and goals.
Do I need a consultation before booking?
Answer: Yes, especially for new clients. This helps make sure we look at the best match and method for your hair.
Can I get extensions installed the same day?
Answer: Yes, if your match is in stock. If not, we’ll order your hair first.
How long does it take for hair to arrive?
Answer: Usually no more than 1 week. For special custom orders up 2-3 week
Why do I need a deposit?
Answer: A deposit is required to order hair that I dot have in stock and goes toward your final total.
Custom Hair Piece
Who are custom hair pieces for?
Answer: Anyone. Whether you want convenience, protection, volume, or a full transformation.
How long does it take to receive my piece?
Answer: Timing depends on the level of customization. Rush options are available.
Do I need to come in more than once?
Answer: Yes—one consultation to design your piece, and one fitting once it’s ready. I may even have what you're looking for in stock.
Can you match my exact hair?
Answer: That’s always the goal. We select the closest match in colour and texture during your consultation.
Detangling and Care
Will I lose a lot of hair during detangling?
Answer: Some shedding is normal, but I work to preserve as much hair as possible.
How long does this service take?
Answer: It varies depending on the level of tangling. More severe cases require more time.
Is this service painful?
Answer: I work as gently as possible and prioritize your comfort throughout.
Do you accept all cases?
Answer: Most, yes, however lice cases are not accepted at this time.
Curl and Care Session
Do I need prior knowledge of textured hair?
Answer: Not at all. This service is designed to teach you from the basics.
Will you show me how to style my child’s hair?
Answer: Yes, you’ll learn practical, everyday techniques you can recreate at home.
What’s included in the care package?
Answer: A selection of basic products tailored to your child’s hair needs.
Is this a one-time session?
Answer: It can be, but will provide ongoing support as your child’s hair grows and changes.
Pricing
How does pricing look like
Answer: Pricing depends on the hair type, length, and level of customization.
I offer a range of high-quality options through trusted suppliers. While I always recommend premium hair for the best blend and longevity, there are also more flexible options available for those who prefer a lower commitment or like to change their look more frequently.